Shipping policy

Delivery policy

Kindly be noted that:
- Order takes from 2-5 working days inside Cairo

While 3-6 for Governorates

- The delivery fees are 45 - 50 Egp in Cairo

While 65-85 for Governorates

In order to maintain our customer satisfaction, you are kindly requested to open up your package and check it while the delivery guy is waiting out there and please feel free to give it back to him if it doesn’t fit for any reason before he leaves your doorstep while paying only for the delivery fees.

Suggestions and complains

Every feedback received from our customers is perceived of a major importance to us.

We address and evaluate any suggestions, complaints and feedback from our customers as quick as possible.

And that’s how we improve our performance taking into account all of the above, and trying to prevent the reoccurrence of any complaint received.

So, please always let us know your feedback!

Thank you